ABOUT US
We are a small hair studio located in the town of Castle Rock. Located at 723b N Wilcox St in Castke Rock, Colorado Our Number is (720)270-9433 We believe in the beauty of people and that we are all kindred–we share this world and have so much in common and goodness to give each other. Our hope is to be a safe space to come to for inspiration, relaxation and great hair. We approach hair with intentionality during the entire process and want you to feel like your best you. Our Why The “why” behind Kindred is to provide a place that community feels easier. We all get our hair done, so we want to use this space and time for connection in the midst of our busy lives. We believe that life is so much more beautiful when we carve out space to connect and be ourselves. While connection and community are at the core of why Kindred came to be, our techniques and skills are continually being honed as we love our craft and it is of utmost importance to us to be excellent in our artistry and industry. “We like you” (our motto) is about the assumption that even though we havent met yet, there is something amazing in you and about you that we know we will like. Our culture is a “we like you culture”, no pretense, just us being ourselves and showing up as we are in hopes that you will do the same.
CANCELLATION POLICY
In order to book, we do require a credit card on file to hold your time slot. This allows for touch free check out at the front desk, and protects our stylists time. See cancellation policy below. We do not offer refunds for services. However, re-dos are offered and assessed case by case. If a mistake is made on our end, a re-do will be offered free of charge. A re-do only encompasses the service being re done. If you would like to add on a finishing service that will be an additional charge. To get a re-do appointment, please contact us no less than 7 days after your initial appointment. We will be happy to make sure you are perfectly satisfied with your hair! All sales are final for all hair products. We do not offer refunds for other goods and accessories, but within one week of purchase we offer an in store exchange. Cancellation Policy If you need to reschedule, please do so before the 48 business hour window of your appointment. If your appointment is no showed, cancelled, or rescheduled within this window, we reserve the right to charge 25% of the booked services. If your appointment is cancelled within 24hours of the appointment, we reserve the right to charge 50% of the amount of the service. This means if you have a Monday appointment we must know by Friday if you need to cancel. Our 24 business hour cancellation policy must be strictly enforced to protect our stylists time. If you no-show no call, we reserve the right to charge 100% of the amount of the appointment booked. If you are running late, please text us to let us know. After 15 minutes, we hold the right to accept or decline your appointment and the stylist has will have the ability to alter services to accommodate the time available.
